Hand crafted home fragrances

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Terms & Conditions

Data Protection

York Apothecary will respect customer privacy at all times and we will never share your information with a third party. Your confidence is guaranteed.


Data Collection

As part of the order process, it is necessary for us to collect some personal information from you. This may include your name, address, phone numbers, email addresses and payment details.
We may use your personal information:

  • To process your order
  • To send you information about our special offer, promotions and updates
  • To communicate with you regarding enquiries, complaints or sales

Intellectual Property

The content of our website, social media, promotional materials and emails including all text, trademarks, logos and any other design are protected by copyright laws in the UK. York Apothecary does not allow any unauthorised attempt to copy, modify, distribute or reproduce any content from our websites or social media outlets.

Orders and Payments

Once you have placed your order, we will package and post your item to the address specified during your purchase. Please note that we cannot accept any responsibility for address mistakes. We ask that you check the address before completing your payment.
You will receive an email to acknowledge that we have received your order and a second email once your item(s) have been dispatched.
We accept all major credit cards.


We hope you will always be delighted with your purchases from York Apothecary. However, if there is any problem, you may return a product within 14 days of delivery. Please contact us at info@yorkapothecary.co.uk to discuss it further. Please note, the product must be in new condition for a return to be eligible and you will need to pay the delivery cost of returning the item.

Contact Us

If you have any questions about these Terms, please contact us.

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